Privacy Policy
Effective Date: December 1, 2025
At The Tempus Order, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, website, and platform.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our services:
Personal Information You Provide:
- Contact details including name, email address, phone number, and mailing address
- Payment information and transaction details when making purchases
- Information submitted through forms, including watch evaluation requests, consignment inquiries, and sourcing requests
- Communication records, including correspondence with our team
- Account credentials if you create an account with us
Automatically Collected Information:
- Technical data such as IP address, browser type, device information, and operating system
- Usage data including pages visited, time spent on pages, and navigation patterns
- Cookies and similar tracking technologies that help us understand how you interact with our website
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery:
- Processing transactions, orders, and payments
- Facilitating watch evaluations, consignments, and sourcing requests
- Communicating with you about your inquiries, orders, and services
- Providing customer support and responding to your requests
Business Operations:
- Improving our services, website functionality, and user experience
- Personalizing your experience and presenting relevant content
- Conducting analytics and market research to better understand our customers
- Preventing fraud, ensuring security, and protecting against unauthorized access
Legal Compliance:
- Complying with applicable laws, regulations, and legal obligations
- Responding to legal requests and protecting our legal rights
- Enforcing our terms of service and other agreements
Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure server infrastructure and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.
Third-Party Sharing
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers:
With trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements:
When required by law, court order, or governmental regulation; to protect our rights, property, or safety, or that of our customers or others; in connection with legal proceedings or investigations.
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.
Your Rights
You have certain rights regarding your personal information:
Access and Correction:
You may request access to the personal information we hold about you and request corrections to inaccurate or incomplete information.
Deletion:
You may request deletion of your personal information, subject to legal and operational requirements.
Opt-Out:
You may opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly. You may also manage cookie preferences through your browser settings.
Data Portability:
You may request a copy of your personal information in a structured, machine-readable format.
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookies through your browser settings, though disabling cookies may limit certain functionality of our website.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure your information receives adequate protection regardless of where it is processed.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.
This Privacy Policy is effective as of December 1, 2025, and applies to all information collected by The Tempus Order.